Powering next-generation payment experiences for healthcare


was the industry average collection rate for patient responsibility in 2023


of providers say it takes at least one month to collect payments from patients that pay


of patients say they would pay medical bills online if provided the option

Convenience is everything

Providing a compelling consumer experience in healthcare is a significant challenge. Obstacles such as outdated infrastructure, disjointed solutions, and the intricacies of compliance all hinder advancements. In billing, healthcare providers nationwide are burdened by antiquated, paper-based methods that are not only expensive but also inefficient. This leads to slow payment and poor collection rates for providers, and patients are frustrated with the the difficulty of even paying minor bills.

A next-gen payment experience

Consumers are increasingly choosing experiences and payment methods that offer convenience, better security, and speed. Balance is powering the next-gen payment experience in healthcare.  As Uber revolutionized the convenience of booking and paying for a ride from the convenience of your smartphone, Balance is modernizing how healthcare providers and patients interact and complete patient responsibility payments.