Balance - Fast and easy patient responsibility billing

Reduce cost to collect

Replace print, postage, and manual follow-up with digital workflows

Accelerate payments

Reach patients sooner with text, email, and automated reminders

Built for healthcare

Compliant with HIPAA, TCPA, and PCI security standards

Patient A/R gets harder to manage with each practice you add

For billing companies, growth creates leverage until patient responsibility slows everything down. More practices mean more balances, more statement cycles, more follow-up, and more client questions about aging A/R.

Scale your operations by automating and digitizing the patient payment layer

Your billing software helps you apply procedure codes, submit claims, verify coverage, and generate patient responsibility balances. Balance picks up where your billing system leaves off, delivering digital statements, collecting payments, and automating follow-up across every practice you manage. Patients get a text or email, view their statement, and pay with ease. Your team gets a repeatable workflow that reduces manual effort and improves patient A/R performance.

Provide a flexible, modern payment experience patients will appreciate

Patients should not need a portal, password, or phone call to resolve a balance. Balance makes it easy for patients to pay however they prefer—Apple Pay, Google Pay, major cards, or flexible installment plans. When paying is simple, more balances are resolved earlier, reducing follow-up, phone calls, and the cost to collect.

Show practices what's working, and where A/R is stuck

Balance gives billing companies real-time visibility across patient billing campaigns, payment activity, and follow-up performance by practice. See which clients are improving, which balances need attention, and which outreach strategies are driving results. With Balance, every client conversation is backed by data, giving you the opportunity to develop solutions unique to each practice.