Balance - Fast and easy patient responsibility billing

Reduce Costs

Eliminate 70% of mailing and labor costs from follow-up billing

Collect Faster

Increase your collection rates and get paid up to 3x faster

Compliance Included

Compliant with HIPAA, TCPA, and PCI security standards

Send digital payment requests with ease

Instantly send one or many secure, HIPAA-compliant Payment Requests by text message and email. Reduce the need to send paper statements, make follow-up phone calls, and do repetitive, labor-intensive administrative tasks. Collect deposits, copays, coinsurance balances, and more.

Make payment convenient for patients

Most consumers say texting is the best way to reach them, Payment Links offer healthcare providers a fast, secure, and mobile-native way to collect patient payments. With Balance Payment Links, your patients can pay instantly from their phone with no login required.

Provide a modern payment experience

By enabling frictionless checkout with Apple Pay, Google Pay, all major cards, and installment plans—without requiring account creation or app downloads—practices can reduce administrative overhead, accelerate cash flow, and deliver the modern digital experience patients now expect.

Fully automate follow ups and track payment progress

Balance automates follow-up to patients with unpaid balances, increasing collection rates and reducing costs associated with mailing statements and manual outreach. With the Balance dashboard, visualize performance with summary statistics and real-time visibility into the status of every payment request.